FAQsOLD

Can I drink ViDrate when pregnant?
In short - yes, we have many customers who are pregnant who use ViDrate to help get their daily hydration. For all our hydration products ViDrate is suitable to be consumed by pregnant or breast feeding women. If you are known to have blood pressure issues please do consult a doctor first before consuming and in general, if unsure, it is better to consult the midwife/health care professional for advise before consuming as it depends on a case to case basis.

 

Is there a limit to how many sachets I can take per day?
No, we contain zero sugar and only approx 15 calories per sachet so there is not limitation. We recommend 2 - 3 sachets per day to improve your daily hydration but you can have more if you so wish. ViDrate is perfectly suitable for little ones too!

 

What Ingredients are in ViDrate?
Mixed Berry: 
Maltodextrin, Natural Flavouring, Acidity regulators (Citric acid, Malic acid), Potassium chloride, Sodium chloride, Colour (Natural Beetroot juice powder), Natural Sweetener (Stevia), Ascorbic acid (Vitamin C), Vitamin B12.

Tropical: Maltodextrin, Flavouring substances (Tropical), Acidity regulators (Citric acid, Malic acid), Sweetener (Stevia), Potassium chloride, Sodium chloride, Colour (Beta carotene), Ascorbic acid, Vitamin B12.

Strawberry & Lime: Maltodextrin, Acidity regulators (Citric acid, Malic acid), Flavouring substances (Strawberry, Lime), Colour (Beetroot juice powder), Potassium chloride, Sodium chloride, Sweetener (Stevia), Ascorbic acid, Vitamin B12

Lemon, Lime & Mint: Maltodextrin, Acidity regulators (Citric acid, Malic acid), Flavouring substances (Lemon, Lime, Mint), Potassium chloride, Sodium chloride, Sweetener (Stevia), Ascorbic acid, Colour (Beta carotene, Copper complexes of Chlorophyll and Chlorophyllins), Vitamin B12. 

Night Time Mixed Berry: Maltodextrin, Natural Flavourings (Mixed Berry, Strawberry), Acidity regulators (Citric acid, Malic acid), Potassium chloride, Sodium chloride, Magnesium oxide, Colour (Beetroot juice powder), Natural Sweetener (Stevia), L-Theanine, 5-Hydroxy tryptophan.

Boost Mixed Berry: Maltodextrin, Natural Flavourings (Mixed Berry, Strawberry), Acidity regulators (Citric acid, Malic acid), Potassium chloride, Sodium chloride, Colour (Beetroot juice powder), Natural Sweetener (Stevia), Caffeine anhydrous, Calcium D pantothenate, Pyridoxine hydrochloride.

Orange & Peach: Maltodextrin, Acidity regulators (Citric acid, Malic acid), Flavouring substances (Orange, Peach), Potassium chloride, Sodium chloride, Colours (Beta carotene, Beetroot juice powder), Sweetener (Stevia), Ascorbic acid, Vitamin B12.

Mojito: Maltodextrin, Acidity regulators (Citric acid, Malic acid), Flavouring substances (Mojito, Lime), Potassium chloride, Sodium chloride, Sweetener (Stevia), Colour (Coppercomplexes of Chlorophylls and Chlorophyllins), Ascorbic acid, Vitamin B12.

Coconut: Maltodextrin, Acidity regulators (Citric acid, Malic acid), Natural flavouring substances (Coconut), Sweetener (Stevia), Potassium chloride, Sodium chloride, Ascorbic acid, Vitamin B12.

Winter Apple: Maltodextrin, Natural Flavouring substances (Apple & Cinnamon), Acidity regulator (Citric acid), Potassium chloride, Sodium chloride, Natural Sweetener (Stevia), Ascorbic acid, Natural Colour (Caramel powder (Gluten, Sulphite)), Vitamin B12. This flavour is NOT Gluten free - the only one in our range.

 

Can I have ViDrate warm/hot?

Yes absolutely, especially during those cold and dark days! We recommend you still enjoy your tea and coffees but why not also try a warm ViDrate in the morning at the same time? The nutritional values remain the same with a cup of warm water (approx 300-400ml) and the taste is just as good....if not better! Winter Apple (limited edition) is infact designed to be consumed HOT.

 

How many calories in one sachet of ViDrate?
On average, 15 calories per sachet / serving (based on 500ml)

 

Does ViDrate contain sugar?
ViDrate is a zero sugar product, containing just 0.2-0.5g per sachet depending on the flavour of choice (legislation states that a zero sugar classification applies to products containing less than 0.5g per 100g)

 

Is the Maltodextrin GMO free?
Our maltodextrin is GMO free. All the ingredients which we manufacture are GMO free.

 

Does ViDrate contain artificial sweetener?
We contain no artificial sweetener, instead we are sweetened naturally with Stevia

 

Does ViDrate have artificial colours or flavours?
None whatsoever!

 

What do I mix ViDrate with?
ViDrate should be mixed with water. Each sachet contains enough ingredients to be mixed with (500-600ml, adjust to suit personal taste preference) of water. Always ensure that the product is well mixed and consumed within 8 hours of preparation, ideally sooner.

Top Tip: You can also try mixing ViDrate with milk (we recommend full fat but the choice is yours) to create a very tasty & healthy milkshake!

 

What is wrong with just water?
Water is great, keep drinking it! ViDrate complements and enhances the users' water intake whilst giving you added electrolytes and minerals...and better taste too!

 

What % of my Daily Vitamin reference intake does ViDrate have?
One sachet is approximately just over a third of your daily allowance, however the main purpose of the ViDrate product is to enhance the flavour of water, whilst offering nutritional benefits. It is not to be used as a supplement.

 

How long does ViDrate last for in the packaging?
24 months

 

Can children use ViDrate?
ViDrate has been developed for all age groups – however it is always best to consult your GP first if you have any concerns. Nick and Rob (ViDrate Co-founders) both have young children and/or nieces and nephews, all of whom use the product and enjoy the taste!

 

Any known allergens?
1) Tropical is not suitable for anyone allergic to orange/orange flavourings.
2) Mixed Berry, Mixed Berry Night Time, Mixed Berry Boost is not suitable for anyone allergic to fruit/fruit extracts.

 

Is ViDrate suitable for Vegetarians and Vegans?
Yes

 

Is ViDrate Gluten Free?
Yes, every flavour is apart from our Winter 2021 limited edition flavour 'Winter Apple' - please see the top of the page for ingredients list.

 

Who can use ViDrate?
Our sachets are suitable for everyone and all age groups!

 

Why is hydration so important?
Hydration is vital for the body! Water is the most important element in humans, as a around 65% of our body is water. This vital liquid is involved in every metabolic process of our body. Humans only need to lose a small % of hydration for the brain and body to become less efficient in everything you do in a day!

 

How long does my order take to arrive?
We operate within 3-5 working days for UK orders. For international orders, delivery may take a little longer. During busy periods, particurlarly the Christmas season in December, orders can take a little longer than expected due to the general high demand with the postal system.

What is Klarna?
Klarna is a payment service provider, from Sweden, who take end-to-end responsibility for your payment. They support 60 million consumers
worldwide in over 70,000 online stores and are very safe to use.



How does Klarna Pay After Delivery work?
After ViDrate has sent your order, you will receive an email with payment instructions, telling you when you need to pay by, it's typically 14 or 30 days after the order is shipped. If you do not have your email to hand, you can contact Klarna's Customer Service here.

 

What are my Klarna payment options?
You can pay immediately with debit or credit card (Visa/Mastercard) in the checkout or take advantage of our Pay After Delivery payment option, where you can pay for the goods once you have received them via debit or credit card.