Delivery Options

We have three convenient options including a free delivery service (orders over £20) and a next day guarantee (orders placed before 3pm). Every order is sent to you directly by ViDrate™‎.

How long does it take?

We have worked very hard to create a process that guarantees the very best quality delivery service for our loyal customers. The ViDrate™‎ team prides itself on our impressive delivery service and unbeatable quality! For more details, please see our delivery options and costs table below.

 

United Kingdom

 Delivery Options How Long Does it Take? What is the Cost?
Standard Delivery
Fully Tracked Service
3-5 Working Days  £2.99 (Free over £20)
Express Delivery
Full Tracked Service
1-2 Working Days £4.99
Next Day Delivery
Full Tracked Service
Mon - Fri (orders before 3pm) £8.99
Next Day Delivery
Full Tracked Service
Sat-Sun Coming Soon



International Delivery

ViDrate™ now offers international delivery worldwide. Every order is sent to you directly by ViDrate™‎ & all orders, Express Delivery or greater, are dispatched using the Royal Mail tracked delivery service. After your order is placed, you will be sent a tracking code by the Royal Mail, so you can track your parcels progress. If you receive an error message at the checkout, your parcel will be over the 2kg maximum weight for International delivery.

If your International delivery order is over 2kg - you will need to do one of the following:
- Reduce your order weight to under 2kg
- Place 2 separate orders to ensure weight is under 2kg
- Contact us via email, phone or live chat to get an individual delivery quote

 Location How Long Does it Take? What is the Cost?
Europe
Tracked and Signed for
3-5 working days*  £14.99 (Up To 1kg)
£19.99 (Up To 2kg)
United States
Full Tracked Service
5-7 working days* £14.99 (Up To 1kg)
£19.99 (Up To 2kg)
Rest of World
Full Tracked Service
5-7 working days* £16.99 (Up To 1kg)
£22.99 (Up To 2kg)
International Orders of 2kg
3-7 Working Days* Contact us for a quote

*Royal Mail delivery estimates


Your Order

All items are dispatched using a recorded service and a signature will be required for all Express and Next Day deliveries. If you have not received your parcel within the advertised period from receiving your dispatch email, please contact us via infor@vidrate.co.uk.



Returns & Refunds

Please go to our Returns & Refund page by clicking here to find out more information. 

 

VAT

All orders within the EU VAT area include VAT at standard rate.